May 04, 2017

How To Avoid Call Hold Times From Hurting Your Business

It won’t be easy to provide a great experience to callers after they’ve been put on hold. Most customers will tolerate a little hold time but will lose patience quickly, which will result in either an angry caller or even worse – an abandoned call. This will lead to a poor customer experience, which is something not a single company...

Apr 07, 2017

Get A Reliable And Low-Cost Tech Support Merchant Account

According to Parks Associates, a consulting firm, the US tech support industry generates nearly $30 billion in annual revenue. Based on the market research analysis provided by Technavio, a leading technology research and advisory company, the global technical support outsourcing market is expected to grow at a CAGR (compound annual growth rate) of over 6% from 2016 to 2020. Tech Support...

Mar 29, 2016

Credit Card Processing for US Tech Support Merchants

While all merchants need payment processing options, tech support merchants can have a hard time finding a cooperative and knowledgeable option. The high chargeback rate and high business closure can hinder even the most successful merchants’ chances of obtaining a tech support merchant account. While it can be hard, it is possible. While obtaining a tech support merchant account can...

May 22, 2015

Tips to Starting Your Own Tech Support Business

Everyone needs tech support from time to time. If you are handy with techie gear, or are just looking for a new business venture, tech support operations are a great investment. While some things about the business are common-sense, such as knowing the product, other are not. Below are tips for starting, and keeping, a successful tech support business. First...

Mar 23, 2015

Fake Tech Support Companies Rob Consumers

The BBB is warning consumers of bogus computer tech support firms that are victimizing Missouri citizens and the nation. The Consumer Fraud Task Force is taking the lead of the investigation into a sudden onslaught of consumer complaints regarding tech support companies, who claim to repair home and business computers remotely. The Task Force asks consumers to make sure that...

Jan 30, 2015

Unleash the Geek with Tech Support Merchant Accounts

Tech support is one of the most important pieces in the success of modern businesses. How customers perceive the effectiveness of a company is often tied to how smoothly their online or over the phone technical support experiences can be. Too often an otherwise good company is sabotaged by a bad tech support team that is usually located offshore and...

Aug 08, 2014

Chip-and-PIN Creates Tech Dilemma

As the October 2015 deadline for the transformation of U.S. credit and debit cards from the current magnetic strip cards to smart cards embedded with an EMV (Europay, MasterCard, and Visa) chip approaches many issuers will likely choose the chip-and-signature option for credit cards instead of chip-and-pin which is safer more common in other countries. Issuers have stated that the...

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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