Fake Tech Support Companies Rob Consumers

Mar 23, 2015

The BBB is warning consumers of bogus computer tech support firms that are victimizing Missouri citizens and the nation. The Consumer Fraud Task Force is taking the lead of the investigation into a sudden onslaught of consumer complaints regarding tech support companies, who claim to repair home and business computers remotely. The Task Force asks consumers to make sure that the computer repair companies they hire are reputable, before allowing them into their computers.

Unfortunately, consumers who do stick to reputable brands, like Microsoft, are still scammed as many false companies pretend to be representatives of Microsoft as a way to earn consumer trust and access their computers. Once they tap into these computers, scammers install malware and viruses onto computers. They also charge consumers a fee for their “services” and then continue charging their accounts after the fact.

The Federal Trade Commission (FTC) warns that they do not know how many of these companies are in operation, but this particular scam is dangerous as it only requires one tech savvy person to run the scam. This fact has led to an epidemic in Illinois and the rest of the U.S. as this type of crime has more than doubled in the past year.

The FTC has done its best to combat this new tech support trend. In November, the FTC obtained a federal court order to shut down a tech support company in Florida. In October, a federal court shut down a New York business that made $205 million by selling fake computer services by pretending to be representatives of Facebook and Microsoft.

Do you have a legitimate tech support company, but need competent payment processing? eMerchantBroker.com can have your tech support merchant account functional in three days. With a tech support account, your company can move funds from the United States or any other outsourcing location. Don’t pigeonhole your customers into only paying cash for your services, or make them go through frustrating money transfers? See why thousands of businesses choose eMerchantBroker.com to grow their high risk tech support accounts.


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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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