Where to Get The Best Merchant Account for IT Help Desk Support

Oct 29, 2018

Merchant accounts can be very tricky to find. However, it can feel nearly impossible if your business is considered high risk. There are many business types and industries that are considered to be high risk, including: airlines, credit repair, ebooks, electronics, telecommunications, travel, warranties, gaming, and many others. IT help desk support is among this list.

Though one factor alone will not necessarily determine whether a business requires a high-risk merchant account, these factors do come into play:

  • Business Location
  • Business Size
  • Credit History
  • Credit Card Processing History
  • High Chargeback Ratios
  • Type of Industry

Fortunately, alternative lenders like EMB specialize in offering companies like U.S. IT help desk support the merchant account they need. Why is a merchant account so important? Without it, your company would be unable to offer customers’ the credit card processing services they need to make a payment.

How to Choose A High-Risk Provider

Keep in mind, not all alternative providers are created equal. You will need to make sure they are the right fit for your business, so you do not run into issues down the road. Here are a few key questions you need to ask before signing with a merchant account provider.

Does the provider understand your business? The help desk support business is complicated. There are many issues these companies encounter that are unique, and not all merchant account providers will understand. You need to make sure that your merchant account provider specializes in dealing with your business and the challenges it is known to face.

Does the provider understand chargebacks? Chargebacks are a merchants worst nightmare, regardless of business type and industry. While no business owner really wants to talk about this issue, it is critical that you do before you sign on with a merchant account provider. If you choose the wrong provider, you will quickly discover rising processing fees – or even a closed merchant account and a spot on the TMF list. Chargebacks are something that happen often in this industry, so you want to work with a merchant account provider that will help you create a plan (and preferably one that offers some kind of chargeback prevention program, like EMB).

Does the provider offer terminal options? If you are an in-store merchant with plenty of room for a big, bulk terminal, you won’t need to ask this question. However, if you run an e-commerce business and need to accept mobile payments, you will need to partner with a merchant account processor that provides such services.

Why You Should Partner with the Experts at EMB

Our team at eMerchantBroker.com works hard to help national and international businesses process credit card payments quickly and efficiently. Our award-winning team has years of experience in offering services that help IT help desk support companies safely process customers’ transactions. We also offer a host of other financial and payment solutions that allow high-risk merchant accounts to thrive and grow.

In addition to help desk merchant account, you can secure:

  • ACH Processing
  • Business Funding
  • Chargeback Dispute Resolution and Prevention Programs
  • Instant Check Processing Solutions
  • High-Volume Payment Solutions
  • Merchant Cash Advances
  • Mail Order/ Telephone Order (MOTO) Processing
  • Online Payment Gateways

The application for an IT help desk merchant account is simple, fast and hassle-free. You can complete an application online in just a few minutes. Our team will help you with the setup process, and you will receive access to your account in as little as 24 hours. Don’t let a lack of a merchant account stop your business from growing its customer base and offering the very best payment processing solutions. Contact our team today to get started.

Let us help you get a help desk merchant account today!

Get Started

Award winning.

  • 2012
  • 2013
  • 2014
  • 2015
  • 2016

Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

Live Chat