How to Get Help Desk Merchant Account

Jul 31, 2018

If you plan to start taking credit card payments in your help desk business, then your number one step should be to seek a help desk merchant account— which is not a regular low-risk account. It is sad that while IT help desk services are vital in making sure operations run as usual in most companies, traditional account providers like banks still list them under “high-risk businesses”. And that’s one of the challenges any entrepreneur offering helpdesk services will face.

What is ‘high-risk” about help desk services?

A high-risk definition usually means that the account issuer perceives the business as a high liability entity, and that explains why they will reject your request for a helpdesk account. These services entail offering technical assistance to micro-business owners who need help with their computer hardware or software. For such a service, one; customer dissatisfaction levels are high which in turn translates to multiple chargebacks, and two; you risk suffering overdue invoices or even risk closing up (in the worst case), which are enough reasons for a big bank to reject you.

Your way out! — Merchant account solutions for help desk businesses

Therefore, the easiest way to get a help desk merchant account is through alternative account providers. However, merchants must prepare to pay a slightly higher charge for these high risk account services. It is a measure new-age account providers take to cover your firm’s high-risk nature. But what do you get for these few extra dollars?

  • Quick approvals (24-48 hours)
  • A secure way to take payments
  • A simple and straightforward verification procedure
  • Full customer support to help you operate your account smoothly

You can get all these and more from a single vendor who specializes in giving comprehensive merchant account services to retailers who are discriminated on for their risky characteristics. All you need to have is a correctly registered business and the paperwork to prove it, and evidence that you have been in operation for some months or so.

Final words,

Take time to weigh your options accurately even when you are confident you have everything it takes to get approved. Approach multiple vendors before you choose an account provider. Remember, there’s no guarantee all new-age account providers are comfortable hosting businesses in the help desk niche. And sometimes, a little research may save you thousands of dollars— if you land on the best offers.

Let us help you get a help desk merchant account today!

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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