Merchant accounts can be very tricky to find. However, it can feel nearly impossible if your business is considered high risk. There are many business types and industries that are considered to be high risk, including: airlines, credit repair, ebooks, electronics, telecommunications, travel, warranties, gaming, and many others. IT help desk support is among this list.
Though one factor alone will not necessarily determine whether a business requires a high-risk merchant account, these factors do come into play:
- Business Location
- Business Size
- Credit History
- Credit Card Processing History
- High Chargeback Ratios
- Type of Industry
Fortunately, alternative lenders like EMB specialize in offering companies like U.S. IT help desk support the merchant account they need. Why is a merchant account so important? Without it, your company would be unable to offer customers’ the credit card processing services they need to make a payment.
How to Choose A High-Risk Provider
Keep in mind, not all alternative providers are created equal. You will need to make sure they are the right fit for your business, so you do not run into issues down the road. Here are a few key questions you need to ask before signing with a merchant account provider.
Does the provider understand your business? The help desk support business is complicated. There are many issues these companies encounter that are unique, and not all merchant account providers will understand. You need to make sure that your merchant account provider specializes in dealing with your business and the challenges it is known to face.
Does the provider understand chargebacks? Chargebacks are a merchants worst nightmare, regardless of business type and industry. While no business owner really wants to talk about this issue, it is critical that you do before you sign on with a merchant account provider. If you choose the wrong provider, you will quickly discover rising processing fees – or even a closed merchant account and a spot on the TMF list. Chargebacks are something that happen often in this industry, so you want to work with a merchant account provider that will help you create a plan (and preferably one that offers some kind of chargeback prevention program, like EMB).
Does the provider offer terminal options? If you are an in-store merchant with plenty of room for a big, bulk terminal, you won’t need to ask this question. However, if you run an e-commerce business and need to accept mobile payments, you will need to partner with a merchant account processor that provides such services.
Why You Should Partner with the Experts at EMB
Our team at eMerchantBroker.com works hard to help national and international businesses process credit card payments quickly and efficiently. Our award-winning team has years of experience in offering services that help IT help desk support companies safely process customers’ transactions. We also offer a host of other financial and payment solutions that allow high-risk merchant accounts to thrive and grow.
In addition to help desk merchant account, you can secure:
- ACH Processing
- Business Funding
- Chargeback Dispute Resolution and Prevention Programs
- Instant Check Processing Solutions
- High-Volume Payment Solutions
- Merchant Cash Advances
- Mail Order/ Telephone Order (MOTO) Processing
- Online Payment Gateways
The application for an IT help desk merchant account is simple, fast and hassle-free. You can complete an application online in just a few minutes. Our team will help you with the setup process, and you will receive access to your account in as little as 24 hours. Don’t let a lack of a merchant account stop your business from growing its customer base and offering the very best payment processing solutions. Contact our team today to get started.