The travel industry is back and better than ever. Technology and agent creativity has made it a profitable business investment once again. By harnessing global connections, providing great customer service, and adapting to new technology, travel agencies are gaining more clients than ever. But with more business comes more opportunities for fraudulent behavior to occur. So as travel agencies upgrade...
The travel agency in Singapore is under fire. Revenues are declining and their reputations have been called into question, but still the industry continues to gain new entrants. Over the last 3 years, the number of agencies has raised from 1,096 to 1,195 according to the Singapore Tourism Board (STB). Still the number of agencies that close per year has...
Many people think that the travel industry is dead. But the opposite is true. The travel industry is booming and has continued to find new and exciting ways to stay relevant and help their clients. Harnessing global connections, providing exceptional service, using technology, and creating apps has made more consumers choose travel agencies over the do-it-yourself technologies advertised today. One...
Recently, Google announced upgrades to its Google Flights price comparison tool. The tool is designed to make booking flights and planning trips in general easier for consumers. News of the enhancements drew little noise from travel agencies though, who claim that despite technological advancements in travel, many avid travelers still prefer the relationships and expertise they find from travel agencies....
