Adult Merchant Account For Live Video Chat

Jun 21, 2018

Live video chat is a great resource for businesses of any size and type. According to Gartner research, roughly 100 of the top 500 corporations worldwide will be using video chat for customer-facing interactions this year (2018). More and more forward-thinking businesses that want to gain a competitive advantage are incorporating this technology. How can live video chat help your adult business, you ask? Below are 6 reasons why you should consider using live video chat:

1.      Increase Customer Service

Live chat plays a huge role in customer service. When a customer has a question about a product or service, they expect to have a speedy answer – especially in our high-tech world today. Live video chat allows agents to quickly answer questions and guide customers through complex instructions. The biggest advantage of all: live video chat creates the sense of presence that is lost as more and more stores move from in-store staff to online shopping carts.

2.      Boost Sales

Customers do not like when employees follow their every move as they shop in a store, nor do they appreciate having a sales rep hover over them as they consider a purchase. Video chats allow you to strike a good balance between allowing your customers room to browse and having their questions answered. According to an ATG Global Consumer Trends study, roughly 90% of customers say that live chat is helpful.

3.      Cut Down on Expenses

Whether your business is a startup or an established firm, expenses can be overwhelming at any stage. Customer service requires searching for the right people, going through the hiring process and investing weeks to train them. Live video chat, on the other hand, considerably cuts down on the time spent for each call. Even text-based or phone-based conversations take longer. This means you can cut back on the number of customer service agents you have to hire, saving you money.

4.      Strengthen Employee Collaboration

Live video chat improves employee training and collaboration. Gone are the days where employees had to walk from one department to another or send awkward emails. Workers can now communicate face-to-face from their desk using live video chat. Employees during the training stage can also use live video chat to ask questions with a quick click of a button; you might even be able to eliminate the need for new employees to shadow other, experienced employees.

5.      Utilize Proactive Outreach Capabilities

In addition to improving customer service, live video chat has the potential to be a powerful proactive outreach tool. Utilizing live video chat platforms’ sophisticated monitoring and tracking features, for example, can alert agents to website visitors. These features can also provide valuable data your agents can use to initiate a conversation.

6.      Gain a Competitive Edge

As mentioned above, live video chat can give you a competitive edge. In the online world, the competition continues to grow and become more and more fierce. With new technologies being added every day, incorporating live video chat can help make your business standout.

How to Invest in Quality Live Video Chat

Do you need funds to make your plans for adding quality live video chat happen? It can be hard to find merchant services for an adult business. Traditional financial institutions typically shy away from the industry and categorize it as being “too risky”. If you need business funding and an adult merchant account, consider the high approval rate and fast business funding options has to offer. You can secure cash in as little as 24 hours and invest in the live video chat you need to take your website to the next level.

Let us help you get a high risk merchant account today!

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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