TMF Merchants There is Hope

May 29, 2015

If you wind up on the Terminated Merchants File (TMF) list, it can feel like the end for your business.  This list is a compilation of merchants whose accounts have been closed because they ended on bad terms with a bank processor. Once placed on the list, your business and others related to your business could possibly be banned by all US based processing banks. Although getting on this list can basically mean the end to your business, many merchants have no idea if they are on the list until it is too late. And once they know, few can get off it. Here are a few tips for navigating the TMF world.

How to Get On the List

The common way merchants get on the list is by not paying their final bill. The final bill includes any processing costs owed, and the termination fees on your merchant contract. In addition, merchants are also liable for up to 6 months past the settlement date of the last transaction. Having high chargeback ratios, breaking a merchant account contract, and processing fraudulent transactions are also ways merchants wind up on the list.

How to Get Off the List

Note that if you are placed on the list for fraud, it is almost impossible to get off, Still if your company is on the list for other reasons, the first step is to contact the company that placed you on it. Processors that are risking their businesses by allowing yours to process with them are the most common entities that will place a name on the list. Call the last merchant you dealt with and insist on contacting someone to help you understand the transgression and how to fix it.  Make sure to get a direct phone number to the office of the people who have that information.

If your account was listed due to high chargebacks, time is the only way to get off the list. You must establish trust with the payment processor which shows decreased instances of unanswered bills from former customers. Unfortunately, it is not easy to get off the TMF list in a timely matter. The majority of the time, it takes several weeks or months before your merchant account are released. provides specialized merchant accounts to all merchants who need them; even those on the TMF list. The only requirement is that the merchant has no outstanding unpaid amounts to previous processors. Contact us to learn more about receiving payment processing services for your TMF merchant account.

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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