Passport CTO Brad Powers notes that consumers can now use their mobile devices and pay from an app to park. Companies like Passport develop custom mobile platforms for cities and other municipalities to enable drivers to pay parking fees right from their smartphones.
When Mobility Helps Drivers Park
Making payments through apps like Passport helps customers avoid making changes or risking a ticket. Passport is a NC-based technology company that develops web and mobile payments software used by the transportation and parking industries throughout the United States and Canada.
Currently, the company accepts all major card types such as Visa, MasterCard, and PayPal. In addition, Passport has built its own mobile wallet, through which users can send funds to their accounts and then make payments from that amount. As a result, the company saves money by avoiding fees associated with payments processing.
Passport and other similar apps aim to serve large cities or towns. Passport delivers services such as parking rate management, payment collection, processing and enforcement, and more. This way, the company helps municipalities better control their parking lots. As Powers says, municipalities are their primary customer.
Providing Ease of Use and Convenience
Powers notes a particular city’s adoption has to do with several factors such as the level of being tech-savvy. The adoption can also be powered by the customer’s desire to have a more convenient and comfortable experience. He and his team are doing their best to ensure the mobile Passport app is easy and convenient to use for everyday users.
The Passport apps feature multi-language programs, so users can use them in many different dialects, which can be preloaded into the app. Moreover, Passport encourages users to provide feedback to refine the app.
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Keeping Payment Processing Secure
Security is a major concern to customers, cities, and parkers. The biggest concern is associated with keeping all the payment and personal information from parkers stored inside the app. Powers notes that security and compliance are 2 big things for them, so they keep fraud fairly low.
Passport has PCI-DSS Level 1 Certification and SSAE-16 Type 2 Accreditation to keep sensitive data safe and secure. Beyond that, the company is on the lists of the MasterCard Service Provider Compliant and the Visa Global Registry of Service Providers. What is more, Passport uses various other tools to deliver the highest level of security protections.
Powers expects mobile parking apps to evolve and change as the evolution of microapp payment technology is an important part of the future of mobile payments.