One of the fastest growing industries, established tech support businesses and startups are thriving like never before. When you consider how integrated technology is in our everyday lives, it is safe to say that this booming industry will not be slowing down anytime soon. Surprisingly, it is not as easy as you might think for these businesses to operate smoothly. Why? Most payment processors view the industry as “too risky” to work with, leaving merchants with few business funding and payment processing options. Without a merchant account, these businesses are left with no way to process debit and credit card transactions.
Merchant Services for the Tech Support Industry
Obviously, the goal for tech support companies is to provide exceptional services and options that establish good relationships with clients. Offering a fast and secure payment process plays a huge role in this. Unable to secure the services they need with a traditional processor, more and more tech support companies are turning to high-risk providers, like eMerchantBroker.com.
Because eMerchantBroker.com is a high-risk specialist, the obstacles this industry faces are not an issue. For example, the tech support industry is known for experiencing a high number of chargebacks. A chargeback can occur when a customer is dissatisfied with the services of the company and wants to be refunded; thus, a chargeback occurs. With eMerchantBroker.com, tech support merchants can take advantage of chargeback protection and prevention programs.
Tech Support Merchant Account
EMerchantBroker.com provides services specifically tailored to meet the needs of each industry it works, including the tech support industry. A tech support merchant account allows your company to easily accept credit or debit card payments from customers. A type of financial account, merchant accounts allow money to be transferred from the card issuing banks to merchants’ business bank accounts. For businesses that operate exclusively online, this service is obviously a must-have. Through a merchant account, your tech support company can also secure an online payment gateway.
With EMB, your business can expect:
- Approvals within 24/48 hours
- No application or setup fees
- Chargeback protection services
- No annual fees
Why You Need High-Risk Payment Gateway Options
Payment gateways are essential in the payment process. When your customer moves from the check-out area of your site, you want to make sure that the experience is error-free – or you will lose the transaction. A payment gateway is the service tool that allows customers to submit their credit card information and then approves or declines the transaction. Ultimately, a payment gateway ensures that this check-out process is flawless. Payment gateways can be secured by first setting up a merchant account. A leading merchant account provider, EMB offers multiple payment gateway options through strategic partnerships. In addition to its own gateway, EMB also works with:
- 1st Pay
- eProcessing Network
What You Need to Apply
One of the biggest advantages of working with an alternative processor is the simplicity of the application process and the minimal documentation requirements. With eMerchantBroker.com, the application can be completed in a matter of minutes, and merchants hear back in as little as 24 hours. In addition to the application, merchants also submit the following documents:
- A valid, government-issued ID, such as a driver’s license or passport
- A merchant account
- A secure, working website with terms and conditions
- Three months of the most recent bank statements
- Three months of the most recent processing statements, if applicable
- SSN (Social Security Number) or EIN (Employer Identification Number)
If you would like to learn more about our tech support merchant account and payment gateways, get in touch with out team of experts and get started today.