Tech Support Merchant Account | Multiple Payment Gateways Options

Feb 23, 2018

One of the fastest growing industries, established tech support businesses and startups are thriving like never before. When you consider how integrated technology is in our everyday lives, it is safe to say that this booming industry will not be slowing down anytime soon. Surprisingly, it is not as easy as you might think for these businesses to operate smoothly. Why? Most payment processors view the industry as “too risky” to work with, leaving merchants with few business funding and payment processing options. Without a merchant account, these businesses are left with no way to process debit and credit card transactions.

Merchant Services for the Tech Support Industry

Obviously, the goal for tech support companies is to provide exceptional services and options that establish good relationships with clients. Offering a fast and secure payment process plays a huge role in this. Unable to secure the services they need with a traditional processor, more and more tech support companies are turning to high-risk providers, like

Because is a high-risk specialist, the obstacles this industry faces are not an issue. For example, the tech support industry is known for experiencing a high number of chargebacks. A chargeback can occur when a customer is dissatisfied with the services of the company and wants to be refunded; thus, a chargeback occurs. With, tech support merchants can take advantage of chargeback protection and prevention programs.

Tech Support Merchant Account provides services specifically tailored to meet the needs of each industry it works, including the tech support industry. A tech support merchant account allows your company to easily accept credit or debit card payments from customers. A type of financial account, merchant accounts allow money to be transferred from the card issuing banks to merchants’ business bank accounts. For businesses that operate exclusively online, this service is obviously a must-have. Through a merchant account, your tech support company can also secure an online payment gateway.

With EMB, your business can expect:

  • Approvals within 24/48 hours
  • No application or setup fees
  • Chargeback protection services
  • No annual fees

Why You Need High-Risk Payment Gateway Options

Payment gateways are essential in the payment process. When your customer moves from the check-out area of your site, you want to make sure that the experience is error-free – or you will lose the transaction. A payment gateway is the service tool that allows customers to submit their credit card information and then approves or declines the transaction. Ultimately, a payment gateway ensures that this check-out process is flawless. Payment gateways can be secured by first setting up a merchant account. A leading merchant account provider, EMB offers multiple payment gateway options through strategic partnerships. In addition to its own gateway, EMB also works with:

  • 1st Pay
  • eProcessing Network
  • NMI

What You Need to Apply

One of the biggest advantages of working with an alternative processor is the simplicity of the application process and the minimal documentation requirements. With, the application can be completed in a matter of minutes, and merchants hear back in as little as 24 hours. In addition to the application, merchants also submit the following documents:

  • A valid, government-issued ID, such as a driver’s license or passport
  • A merchant account
  • A secure, working website with terms and conditions
  • Three months of the most recent bank statements
  • Three months of the most recent processing statements, if applicable
  • SSN (Social Security Number) or EIN (Employer Identification Number)

If you would like to learn more about our tech support merchant account and payment gateways, get in touch with out team of experts and get started today.

Let us help you get a high risk merchant account today!

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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