Jun 05, 2017

Lessons the Fyre Festival Can Teach About Chargeback Protection and Customer Service

47% of merchants think fraud is inevitable. According to another 20% of merchants, fraud control is too expensive. Chargebacks can create a headache for everyone involved in a business, both the merchant, the processor and the acquiring bank. Because of chargebacks the whole process needs be reversed, and that’s not free. Let’s take the example of the recent Fyre Festival....