Have you been so unfortunate as to be placed on the terminated merchants file (TMF) or match list? Not every business that ends up on this list deserves to have this happen. If it has happened to you, you will need to understand why and how to get yourself removed from the list.
You might be wondering what exactly the terminated merchants file (TMF) or match file is? This list contains merchants that have had their merchant accounts closed by their processing banks and are on negative terms with them. If your name is on this list, you, your business, a partner in business and anyone listed on that address will be unable to obtain a merchant account with any US based processing bank. As you can imagine, processing companies take this list very seriously.
How do I get off of this list, you ask? You should know that the only company that can get your name removed from this list is the same company that placed your name on the list in the first place. If you are unsure as to why you’ve been placed on the TMF, you must start the process by calling your former merchant account provider.
You should expect to have to talk to a several different people before you receive a reason. You might even be referred to the processing bank itself. The reason you were placed on the TMF will provide the answer as to whether or not it will be an easy or impossible task to remove yourself from it – in most cases, it is extremely difficult.
High Chargeback Ratio – If the reason was a high chargeback ratio, time may be on your side. Your name will be removed from the TMF over time, once the processor feels that they are not going to be stuck with unanswered bills from your former customer’s chargebacks.
Fraud – However, if fraud – fraud committed by you, yourself – is the reason behind you finding yourself on the list, you will find it impossible to be removed. Processors do not tolerate fraud for any reason. If you, as the business owner, were the cause, they will never consider offering you their services every again.
Failure to Pay Final Bill – Another reason for being listed on the TMF, if you have failed to pay your final bill, it could be as simple as mending your fences with the company by taking care of your debt. Your name/business can be removed as soon as a week after the payment has been received.
If you are in an impossible situation, don’t despair. There may be options out there for you that you were unaware of. For example, with eMerchantBroker.com, your name being listed on the terminated merchant file (TMF) list is not a problem. They specialize in providing merchant account to all merchants who are in need of them.
With eMerchantBroker.com, there only requirement is that you are in a position of having no outstanding unpaid amounts to your previous processors. Don’t let the TMF list make you feel like you are seeing the last days of your business. Simply contact eMerchantBroker.com for more details or simply apply today!