With thousands of people looking to find their soulmate, there is definitely a huge market for online dating sites. Due to the COVID-19 pandemic, more and more singles are turning to safer options online in hopes of meeting that special someone. In fact, in 2019 alone, the online dating industry yielded over $2 billion. Even so, breaking into this industry is easier said than done.
One of the biggest obstacles is simply finding a processor willing to setup a merchant account for you. Traditional providers consider online dating “high-risk”. But why? Here are a few of the core reasons why this industry falls within the high-risk category:
- Chargebacks. It isn’t uncommon for members or clients to decide to unsubscribe from your service if they end of not finding their “perfect match” or meet them through another source. If your refund is not immediate, they may call their credit card company to file a chargeback, claiming you didn’t deliver the services promised.
- Website Intent. In some cases, a website can actually be a front for another (typically illegal) business (e.g. prostitution service). This hurts the rest of the legitimate online dating services, making it difficult to secure an online dating merchant account.
The Solution: Reputable High Risk Payment Processor
The best solution is to partner with a reputable high risk provider that specializes in working with high risk business types. Their services are tailored to meet your unique needs and manage your industry’s challenges. Just make sure you choose the right provider for your business, not all providers are created equal. For example, some processing providers will provide you with payment gateways that make it even easier to reach your prospective customers.
EMerchantBroker, for example, boasts an A+ BBB rating and can be trusted for all your high risk credit processing needs – including payment gateways. Our highly trained staff is here to answer all your questions about online dating merchant account, pricing, contracts, and other services. Online dating is just one of the many high risk merchants supported by EMB.
How Does the High Risk Merchant Account Process Work?
The process couldn’t be more straightforward. First, you will need to fill out a simple and quick online application. You will then receive approval in as little as 24 hours. Your sales representative will assist you in setting up your merchant account, so you can get back to business. If you are ever in need of assistance or simply have a question, our team is here for you.
You have multiple options available that allow you to easily get in touch with our team, whether it’s telephone, email, and even live chat. Our live chat and telephone support is available during normal business hours of Monday through Friday 7am to 4pm Pacific Standard Time. We’re here for any of your high risk payment processing questions!
Our offerings include a reliable, affordable, and safe credit card processing along with ACH processing, protected payment gateways, chargeback mitigation programs, and an integrated fraud protection. Now, EMB payment gateway is also integrated with Shopify – allowing you to provide your customers with even more convenient and reliable options.
We’ve built a platform that works for your online dating site, and have some of the best support in the business. We can be reached any time of day, and will help you through any hurdles you might encounter. Need help? Call Us.