As a seller of the e-cigarettes, you have many things to consider as you go into business. Cigarettes are a very popular product, and with the e-cigarettes, you need to make sure you are selling to someone that is old enough to be buying them. As well as, the part about the FDA and their regulations, so before you put all your money into this investment, consider your options.
As part of your policy
With your website, you will need to have an electronic cigarette merchant account to process the debit and credit card purchases. You merchant account will help take in sales twenty four hours a day, seven days a week. Your store will not close, even when you sleep.
As part of the information you need for this account, you need to know if the merchant account will convert currency into your kind of cash and then deposit it into your account.
And then there’s
There is always that issue on the age of the purchaser. How in the world are you going to know whether they are 18 or not? There has to be a way to figure out how to verify their age. You could simply just ask them, and know that a lot of underage purchases would still occur. Do you really want that liability? Will your insurance carrier for your business cover that? How about if you use a simple verification and ask their age by way of their birthday? If it matches that of the birthday on their credit/debit card, likely they are of age. There is still room for error, but this should cut it down by a lot.
And the chargeback’s
Your customers have the right to a refund within a six month period. You need to have a rule in place to cover your refunds. It will help prevent chargebacks and help you take care of your customers. The better customer service you have, the taller you are in the e-cigarette community. It’s your reputation, take good care of it.
So take the time
Figure out all your options and locate the merchant account that you are comfortable with and be happy with the customer service that they provide. With the extra research that you do, you will feel comfortable and be able to run your business without any reservations to their business practices. Best of luck to your new business.