Nutraceutical Merchant Account | Industry Leading Processing Services

Feb 22, 2018

Each year, the number of Americans taking supplements climbs a little higher. With more and more nutraceutical merchants entering the market to fulfill this demand, it would be easy to believe that the process is straightforward, and all merchants are successful. However, that belief would be wrong.

Unfortunately, certain factors make banks and other traditional providers incredibly nervous. As a result, the nutraceutical industry is considered to be high-risk. This reputation has made it very difficult for these businesses to secure the merchant services they need to protect their businesses transactions and offer efficient credit card processing options.

Why Nutraceutical Merchants are Considered High-Risk?

So, why are nutraceutical businesses categorized as high-risk? The following are two of the most common reasons and some of the biggest obstacles these merchants encounter:

Chargebacks. The nutraceutical industry has an unfortunate history of high chargeback rates, due to dissatisfied buyers. A big reason for this is that these supplement/vitamin companies use subscription billing to sell their product. Many buyers do not realize they were subscribing to get a new product on a monthly basis, leading them to refuse to pay for the subscription – and a chargeback occurs. In response, credit card processors have categorized supplement and vitamins as “high-risk” and charge extremely high rates for nutraceutical transactions.

Insufficient Government Regulation. Another reason processors label this industry “high-risk” is because these products and supplements are not tightly regulated by the government. As a result, claims are made about products that are not substantiated by a regulatory body. Buyers purchase the product, expect to see the results that were promised, and then blame the merchant when they are not happy with their experience. Leading to a strong case of buyer’s remorse, a dissatisfied customer, and a chargeback. Worst case scenario, the situation could also result in legal issues.

What is a Nutraceutical Merchant Account?

Because banks typically deny funding and payment processing to this industry, more and more of these merchants are turning to alternative providers like As a high-risk specialist, EMB has years of experience in helping merchants other providers consider “too risky”, and provides services specifically tailored to meet the needs of each industry it works with. A nutraceutical merchant account allows these merchants to not only secure the credit card processing services they need, but also take advantage of electronic check processing, chargeback protection and prevention programs, and flexible business funding options.

The Many Business Types in the Nutraceutical Industry

The nutraceutical industry is made up of both large corporations and small businesses. These businesses develop and manufacture vitamins, dietary supplements and herbal remedies, and other natural health products. Some businesses specialize in offering niche nutritional products, while others are focused on researching and manufacturing the products. offers nutraceutical merchant accounts to businesses that sell the following products:

  • Dietary supplements
  • Medicines made from botanical ingredients
  • Multivitamins
  • Natural male enhancements
  • Nootropics, such as cognitive enhancers
  • Weight Loss supplements
  • Workout and sports performance supplements

What to Expect – The Merchant Account Application Process

One of the reasons merchant accounts from alternative providers have become so popular is the simplicity of the process. Unlike working with a traditional provider, promises a fast, streamlined process when applying for a nutraceutical merchant account. The requirements are minimal, and merchants are approved in as little as 24 hours. Merchants simply submit the following items to the processors and underwriters:

  • A valid, government-issued ID, such as a driver’s license
  • A bank letter or a pre-printed voided check
  • 3 months of the most recent bank statements
  •  3 months of the most recent processing statements, if applicable
  •  A SSN (Social Security Number) or EIN (Employer Identification Number)
  • Chargeback ratios must be under 2%

If you would like to learn more about a nutraceutical merchant account or begin the application process, contact the team of experts at today.

Let us help you get a high risk merchant account today!

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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