The Association of Credit and Collection Professionals (ACA International) released a statement to combat criticism of a proposed bill by the Obama administration to let private organizations collect rightfully owed debts on behalf of the Internal Revenue Service. ACA International President, Leslie Bender, refuted criticism with a statement highlighting the benefits of such a law and a history of the federal government using private companies to collect debts.
The report claims that the perception of debt collection agencies as dishonest and harassing organizations is false. “It is a myth that responsible debt collectors act in disregard of consumer rights. Portraying the action of a few as efforts of an entire industry creates a woefully inaccurate picture of reality.” She emphasis that third-party debt collection agency merchant accounts remain open because they recover tens of billions of dollars to sustain America’s credit-based economy.