How to Keep Chargebacks Away with Chargeback Insurance

Jun 10, 2014

Chargebacks are an often occurrence in any type of online business; however, they do affect high-risk businesses more frequently. Chargebacks can cause havoc for any business, as the majority of the time chargebacks are not reported to the business until funds are taken from the business. Chargebacks can create up to 270% of lost money on a chargeback. This means if your business suffers a $100 chargeback you may wind up paying $270 in fees. While it may seem inevitable that a chargeback will happen to your business, there are ways to help keep them away.

First of all, any responsible merchant should monitor who is purchasing, and where they are shipping. Be sure to investigate any orders that are coming from an area known for high fraudulent activity, such as Eastern Europe (Russia, Ukraine, Belarus, etc.) and Indonesia. Also, require all purchasers to provide a CVC or CVC2 code (the code on the back of the debit or credit card). A hacker normally would not have these codes on hand, so it helps prevent fraudulent activity. A third combatant, and perhaps the most important, is chargeback insurance.

While chargeback insurance does not keep chargebacks away, per se, it does help alert you to the activity. Without chargeback insurance, the majority of merchants are not alerted to pending chargebacks. By choosing chargeback insurance, you are not only helping your business, but also your customers. It is always wise to post about chargeback insurance on your website, telling how it will help customers in the case of a fraudulent transaction. This can put customers at ease, especially if your web store is new, and there are not many online ratings for it. Chargeback insurance is affordable for you and easy to acquire, especially through (EMB).

EMB has one of the highest-rated chargeback insurance suites available in the USA. They have partners with Verifi and CDRN to help notify you of the chargeback. Once the CDRN is involved, they inform you, the merchant, immediately regarding the dispute. The merchant will receive the request and can then choose whether or not the dispute should be refunded or declined. This is the pivotal step in allowing your business and your transactions to come back within the realm of your control. The CDRN reduces the frequency of chargebacks by 15-30%, a percentage that represents a significant amount of your business’ revenue.

Chargebacks are devastating to any company, especially a high-risk company. They seem inevitable, however by investing in chargeback insurance you can limit the number of chargebacks you pay out.

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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