Has your electronic cigarette merchant account been dropped by PayPal?

Oct 24, 2013

PayPal has a policy that it will not sell any products that have tobacco in them. “PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales” http://bit.ly/1cZ2vs5

Clearly stated

It is clearly written on their site that they won’t play with any kind of product that has to do with any kind of tobacco product, including the smokeless kind. Likely you just missed the message.

So, go shopping

Now you need a professional e-cig merchant account that won’t get ripped out from under your feet. PayPal doesn’t always put everything right up front for you to see, and sometimes things get all mixed up. So now, go looking for that merchant account servicer that will take care of you and your business.

Here you are

You are after someone that is fearless and will work with high-risk accounts. What? You didn’t know you were a high-risk account. Well, if you are in the e-cigarette industry, you are indeed in a high-risk area. The only reason is that you may have a large chargeback issue, and with that knowledge, you can find what you are looking for. There is a lot in the industry for high-risk accounts. They thrive with businesses like yours.

Be ready

Since you were booted out of PayPal, negotiate with your new merchant account servicer. Explain what happened, and they likely will take pity on you. Not only that, they love new customers. Work out a deal so you don’t have to have a long trial period. After all, you were just working with another merchant servicer. Now, you would like to be treated like a King or Queen for bringing your business to them.

Be a great word-of-mouth salesperson. Let everyone know who saved you after being dumped by PayPal. After all, word of mouth is a great way to advertise.

Prepare yourself for that trial period. Likely you will be able to shorten it, but you may still have one. The standard time is three to six months and since you already did this, you should be able to get it shortened. As well as the reserve account for new customers. Remember that percentage will be put into a reserve account while you are going through the trial period. When it’s all over, your money will be returned to you and placed into an account of your choosing.

Honesty is the best policy

Just remember, when you open your merchant account, to be honest about what your sales are. Your account is always monitored to ensure the best quality for you, and if you don’t tell the truth, you can be nailed for it. But, if you are kicked to the curb because you were honest, then that’s a whole other ball of wax.

Your new merchant account servicer is waiting for you. Be sure they are what you are after and be comfortable with what they are. Good hunting to you.


Let us help you get a high risk merchant account today!

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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