If you have ever had to “live chat” or call a company for tech support, chances are that you have encountered a not-so-good phone operator. While it isn’t always the fault of the phone operator, it could be the fault of the company, which may not provide the operators with training to help out the person in need of tech support. There is always a need for good tech support, and it is actually a good business to hop into if you are looking to operate your own business, but not have to worry about the hassle of keeping an inventory, or an actual office.
The vast majority of tech support workers do it from home. If you Google around, there are tons of work-from-home jobs for live chat assistants or phone reps. While it is not the ideal choice of work for everyone, there are tons of stay-at-home moms, college students, or even the physically handicapped who could use these jobs. With more and more tech support companies heading overseas, job searchers (and companies) are looking to US-based tech support companies. This is where you come in. It is the perfect time to invest in a tech support business, and you only need a few things to do it.
Most importantly, you will need a merchant account provider. This helps you accept payment from the companies that hire your business to undertake their tech support needs. It can be tricky to find a tech support merchant account, but it can be done if you look in the right place. That right place is EMB. We at EMB know that nothing is better than owning your own business – especially a lucrative business. This is exactly what happens when a tech support business gets up and running, and garners accounts. While US citizens and businesses are wary of overseas transactions, a US-based, US-backed tech support company can gain huge leads in today’s market.
For more information, contact us today!