Are you bail bonds merchant? Do you deal with higher rates of chargebacks? Are you looking for ways to prevent credit card chargebacks? Just read this article and you’ll learn about several important steps that can help you fight chargebacks. Also, you’ll get to know how to open a bail bonds merchant account fast and easily.
What’s a Chargeback?
Chargebacks are also known as reversals. A chargeback is an option for customers to get their money back in case they find any fraudulent transactions on their credit cards.
Banks have their special interest (for their own commission) in pursuing chargeback claims. So, many dishonest customers sometimes misuse the process. This results in a growing number of chargebacks. The more merchant chargeback claims you have against you, the more credit card issuing companies will turn hostile against your business.
So, it’s no surprise that merchants are going above and beyond to prevent chargebacks as much as possible. The need for taking protective measures against chargeback is growing all over the world. All merchants need is to learn how they can handle chargeback claims successfully and how to protect their businesses from chargebacks easily.
What About a Bail Bonds Merchant Account?
The customers of bail bonds services usually don’t have the necessary financial resources to post bail using their cash on hand. So, it becomes extremely advantageous for bail bonds agents to accept credit card payments as an alternative to cash.
Only, bail bonds businesses are tabbed as high risk. This means bail bonds merchants will have a difficult time securing a merchant account for online payment processing. The reason is that bail agents deal with higher rates of chargebacks. This is partially associated with the nature of their client base. Also, there’re concerns over inconsistent cash flow with this type of businesses.
That’s the reason why traditional banks and many processors aren’t willing to work with bail bonds businesses. The good news is that there’re credit card processing companies like eMerchantBroker.com that are ready to get you a bail bonds merchant account without challenges. EMB has an A+ rating with the BBB and an A rating with Card Payment Options.
eMerchantBroker.com specializes in the high risk industry and knows all the ins and outs associated with businesses of this type. EMB offers unmatched chargeback protection and preventions services and knows how to handle bail bond credit card processing successfully.
With eMerchantBroker.com, you can be sure to avoid unnecessarily high credit card processing rates and fees. EMB understands your business needs and delivers top-quality customer support. Importantly, EMB talks to every business owner and provides merchant account services tailored to their own business needs.
How to Prevent Chargebacks?
It’s true that chargebacks can create problems for your business. However, with the right combination of preparation, high-quality customer service, and solid business practices, you can combat chargebacks successfully. What to focus on?
1. Billing and Refund Policies
Provide your clients with clear explanations on your billing and refund policies. You’d better have a written copy that your clients can sign stating they’ve read and understood the policies.
2. Services Description
Provide clients with a detailed written description of your services. Better, have a copy that they can sign.
3. Your Business Name
Your business name on the credit card billing statement must match your firm’s name. Provide the appropriate name if it’s different than your firm’s name.
4. Contact Details
Provide a phone number on the statement. Clients might want to contact you.
5. Bail Bond Status
Clients must fully be updated on the status of their bail bond. This will help you avoid chargebacks.
6. Tricky Situations
In case there’s a tricky situation, your clients should know about it. As a result, they won’t rush to have their money returned through a chargeback.
7. Processor That Can Prevent Chargebacks
Turn to an expert payment company that can help you fight chargebacks easily.
8. Records of Your Interactions With Clients
Detailed records of your interactions with clients will help you solve the disputes without difficulty.
9. Working With Clients
Don’t avoid working with your clients. This way, you can resolve disputes before chargebacks happen.
10. Retrieval Requests
If the client’s bank issues a retrieval request, respond as quickly as possible.
11. Quality of Your Services
Beyond any doubt, you should deliver top-notch bail services. In this case, your clients won’t even think about a chargeback.
As a bail bonds merchant, you know that clients might initiate a chargeback. However, if you take the right measures, you can prevent chargebacks with ease.