The press has been talking lately about some brands of nutraceuticals that have been less than honest about their ingredients. Some brands – some major store brands, in fact – have been using fillers in their products, instead of pure compounds. While this is disheartening, it can be avoided by vetting your suppliers. While not all complications can be avoided, knowing who your suppliers are can help solve a problem before it can start.
First off, you may want to stick with US-based and manufactured supplements. While it can be cheaper (and more exotic) to purchase overseas, the quality is not up to standards as it is in the USA. Many nutraceuticals are grown overseas, so it is natural to purchase it from its homeland. However, out FDA has strict guidelines as to processing, packaging, and labeling that other countries do not. To be safe, stick with US-based suppliers.
Even when you use a US-based supplier, ask questions. Ask their background, where they obtain their products, how long they have been in business, etc. Also, do not be afraid to ask if they have been a party in a lawsuit, or been part of a FDA investigation. It is important to note that companies can change, and that those who have been in previous trouble can redeem themselves. However, it is still good to know.
You also need to make sure that your merchant account processor is experienced in dealing with nutraceutical merchant accounts. Not all who claim to be actually are, and by employing one of those companies, you are putting your business at risk. One of the best nutraceutical merchant account providers is EMB. With EMB, not only are your accounts safe, but there is also optional added protection against chargeback fees. If you have product issues and many customer returns, chargeback fees can quickly cripple your company. By employing EMB, you can make sure that your company stays safe.