Apr 24, 2015

Big Changes Ahead for Tech Support Service Companies

The success of the cloud and related technologies has increased demands on professional services companies. Now customers want support and help facilitating solutions, without paying the high costs of traditional Level 3 and Level 4 services. To meet customer expectations, many companies are becoming less product focused and more outcome-oriented. This is having a huge impact on the professional services...

Apr 09, 2015

New ISO Cooperative Strategy Means More Profits for Tech Companies

There is a shift occurring in the way technological products are introduced to the market, and how they interact with retailers. Independent sales organizations (ISOs) have previously been threatened by entities like Groupon and Square, which sell directly to retailers. Now some technology companies are embracing this more direct strategy to sidestep large retailers and make a beeline to smaller...

Mar 23, 2015

Fake Tech Support Companies Rob Consumers

The BBB is warning consumers of bogus computer tech support firms that are victimizing Missouri citizens and the nation. The Consumer Fraud Task Force is taking the lead of the investigation into a sudden onslaught of consumer complaints regarding tech support companies, who claim to repair home and business computers remotely. The Task Force asks consumers to make sure that...

Feb 13, 2015

Tech Support Needs Help, Too

Who would think that a business segment that is vital to running industries around the world would be considered a high risk merchant account for credit card processing? Whenever anyone is having problems with their corporate computer or home laptop, the first thing out of the user’s mouth is ‘tech support’! Every one everywhere needs tech support. Why is it...

Jan 30, 2015

Unleash the Geek with Tech Support Merchant Accounts

Tech support is one of the most important pieces in the success of modern businesses. How customers perceive the effectiveness of a company is often tied to how smoothly their online or over the phone technical support experiences can be. Too often an otherwise good company is sabotaged by a bad tech support team that is usually located offshore and...

Nov 24, 2014

Tech Support Merchant Account Solutions with eMerchantBroker

The computer industry is growing and so too are the demands of users to have the right software or apps that help and support them through life. Technology forms an important part of people’s lives and having products and software that works often falls on those tech minded people. They allow the computers and software to work together seamlessly. The...

Oct 22, 2014

Is Outsourcing the Right Strategy for Your Company? | Tech Support Merchant Account with EMB

In the global economy, more and more businesses are realizing the benefits of outsourcing their technical support. Whether software, installation, product related, connectivity, application, or troubleshooting companies are realizing that outsourcing their technical support will save them time, effort, and money. But outsourcing is not the best decision for every company. There are a few questions that company leaders should...

Sep 10, 2014

Good Tech Support is Hard to Find

If you have ever had to “live chat” or call a company for tech support, chances are that you have encountered a not-so-good phone operator. While it isn’t always the fault of the phone operator, it could be the fault of the company, who may not provide the operators with training to help out the person in need of tech...

Aug 12, 2014

Comcast Tech Support Epic Service Call

On July 15th, Comcast issued an apology for what they called an embarrassing interaction between a Comcast representative and Mr. Block and Mrs. Belmont. When Mrs. Belmont called to cancel their Comcast service, the representative began aggressively questioning her as to why she would cancel. About ten minutes into the service call, Mrs. Belmont gave the phone to Mr. Block...

Aug 08, 2014

Chip-and-PIN Creates Tech Dilemma

As the October 2015 deadline for the transformation of U.S. credit and debit cards from the current magnetic strip cards to smart cards embedded with an EMV (Europay, MasterCard, and Visa) chip approaches many issuers will likely choose the chip-and-signature option for credit cards instead of chip-and-pin which is safer more common in other countries. Issuers have stated that the...

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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