Mar 07, 2017

The Importance Of Customer Service & Tech Support In The Merchant Account Industry

Anyone looking to open a merchant account can be swayed by a processor’s low fees. However, companies that offer cheap services have a reputation of not matching the expected standards. In an industry where many companies are offering the same services, competition has spilled over to the customer support. Merchant account providers that offer satisfactory service to their clients are...

Sep 20, 2016

US Tech Support Companies Looking For a Merchant Account

Any type of merchant account can be tricky to find, but if you are placed into the “high risk” category by processors, the task if even harder. US tech support merchant accounts are available if you know what to look for. There are special things that merchants should consider before signing on with a merchant account provider. Do they understand...

Sep 16, 2016

Shopping for a Tech Support Merchant Account?

Outsourcing is getting a lot of press, but it is still a big moneymaker. Many are looking to get into the tech support industry, but are not sure how to deal with the funding issues. Funding an outsourcing business is risky, and most merchant account processors will not deal with it. Those who will typically have stiff regulations that you...

Sep 08, 2016

Why You Should Accept Credit Cards for B2B Transactions

The greatly high average credit card debt per household tells just how people love using these cards to carry out transactions. There is a lot of speed, convenience and security with the use of these plastics for transactions. Even though merchants also enjoy the same benefits as households when they use credit cards, a good majority are still slow to...

Mar 29, 2016

Credit Card Processing for US Tech Support Merchants

While all merchants need payment processing options, tech support merchants can have a hard time finding a cooperative and knowledgeable option. The high chargeback rate and high business closure can hinder even the most successful merchants’ chances of obtaining a tech support merchant account. While it can be hard, it is possible. While obtaining a tech support merchant account can...

Mar 14, 2016

Get a U.S. tech support merchant account from EMB

Tech support merchant accounts are very difficult to open. In fact, when merchant account providers hear the words “tech support” they immediately think about two words “high risk.” In general, tech support accounts are characterized by high rates of fraud. In the event of fraud, the merchant account provider risks losing money. Since no one likes losing money, they would rather just stay away....

Jun 25, 2015

Top 5 Customer Service Behaviors that Separate Winners from Losers

One of the most frequent complaints that tech companies receive is that customer service really sucks. No matter how well managers lay out processes or how wonderful the products are, companies will never realize their potential if their customer service skills are lacking. What is interesting about the problem of customer service is that most issues don’t change. Customer service...

Jun 17, 2015

Fake Tech Support Companies Bring Pain to Legit Companies

Tech support companies are much needed, and fraudsters have taken notice. Fake tech support companies are scamming Mac owners, much to the dismay of legit tech support merchants. These fraudulent techies are quickly bringing a bad name to a useful industry, and this can make matter worse for tech support merchants everywhere. We all know that tech support merchants are...

May 22, 2015

Tips to Starting Your Own Tech Support Business

Everyone needs tech support from time to time. If you are handy with techie gear, or are just looking for a new business venture, tech support operations are a great investment. While some things about the business are common-sense, such as knowing the product, other are not. Below are tips for starting, and keeping, a successful tech support business. First...

Apr 24, 2015

Big Changes Ahead for Tech Support Service Companies

The success of the cloud and related technologies has increased demands on professional services companies. Now customers want support and help facilitating solutions, without paying the high costs of traditional Level 3 and Level 4 services. To meet customer expectations, many companies are becoming less product focused and more outcome-oriented. This is having a huge impact on the professional services...

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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