The Federal Trade Commission (FTC) estimates that consumers lost $24.6 million from tech-support scams in 2015 and 2016. The average consumer loses about $280 on each scam. Last year, the FTC received nearly 143,000 reports about tech support scams. But, an even more revealing statistic is that the FTC found that people 60 and older were five times more likely...
Mobile and IoT payments are happening now and will continue to grow, so that means banks need to embrace emerging technologies to handle them. Banks need back-end infrastructures that are flexible enough to handle payments enabled by mobile devices, wearables, and whatever smart technology gets thrown at them next. Banks may be stressing out about moving away from legacy technology,...
Are you running a tech support business related to software, application or product installation, connectivity, or troubleshooting? Where can you find a secure and affordable tech support merchant account to grow your business? Where can you get reliable payment processing setup for your high risk business? This article will help you with this. Payment Processing for Tech Support Industry The...
Most businesses know the importance of getting their business out in the public and getting potential customers talking about a brand. Unfortunately, many startups, especially smaller ones, don’t think about developing a marketing strategy or earmarking money to start and maintain one. A lack of marketing strategy can stop a tech support company before it starts. To keep a healthy,...
One of the fastest growing industries, established tech support businesses and startups are thriving like never before. When you consider how integrated technology is in our everyday lives, it is safe to say that this booming industry will not be slowing down anytime soon. Surprisingly, it is not as easy as you might think for these businesses to operate smoothly....
It won’t be easy to provide a great experience to callers after they’ve been put on hold. Most customers will tolerate a little hold time but will lose patience quickly, which will result in either an angry caller or even worse – an abandoned call. This will lead to a poor customer experience, which is something not a single company...
According to Parks Associates, a consulting firm, the US tech support industry generates nearly $30 billion in annual revenue. Based on the market research analysis provided by Technavio, a leading technology research and advisory company, the global technical support outsourcing market is expected to grow at a CAGR (compound annual growth rate) of over 6% from 2016 to 2020. Tech Support...
Anyone looking to open a merchant account can be swayed by a processor’s low fees. However, companies that offer cheap services have a reputation of not matching the expected standards. In an industry where many companies are offering the same services, competition has spilled over to the customer support. Merchant account providers that offer satisfactory service to their clients are...
Any type of merchant account can be tricky to find, but if you are placed into the “high risk” category by processors, the task if even harder. US tech support merchant accounts are available if you know what to look for. There are special things that merchants should consider before signing on with a merchant account provider. Do they understand...
Outsourcing is getting a lot of press, but it is still a big moneymaker. Many are looking to get into the tech support industry, but are not sure how to deal with the funding issues. Funding an outsourcing business is risky, and most merchant account processors will not deal with it. Those who will typically have stiff regulations that you...
