Oct 25, 2022

A Guide To Help Desk Merchant Accounts

Help Desk Merchant Account A help desk merchant account is vital for companies in the help desk businesses. It offers a secure platform for these businesses to receive payments and engage in other transactions. Even though help desk businesses do their best to ensure everything is running smoothly, banks and other traditional account providers still categorize them as “high-risk businesses.”...

Oct 29, 2018

Where to Get The Best Merchant Account for IT Help Desk Support

Merchant accounts can be very tricky to find. However, it can feel nearly impossible if your business is considered high risk. There are many business types and industries that are considered to be high risk, including: airlines, credit repair, ebooks, electronics, telecommunications, travel, warranties, gaming, and many others. IT help desk support is among this list. Though one factor alone...

Jul 31, 2018

How to Get Help Desk Merchant Account

If you plan to start taking credit card payments in your help desk business, then your number one step should be to seek a help desk merchant account— which is not a regular low-risk account. It is sad that while IT help desk services are vital in making sure operations run as usual in most companies, traditional account providers like...

Jul 20, 2015

New Desk.Com Innovations, and How They Can Help Your Help Desk

Help desk merchant are in high demand, and thankfully, most are listening to what the public want. Most new business owners are in the age range of 18-35, and while this range may seem wide, most of these new entrepreneurs want the same thing: Good tech support. In fact, 80% of new business owners in this age range prefer social...

Jun 16, 2015

Three Tips for Help Desk Success

Help desks are great resources for businesses and consumers, but it can be tough to operate one correctly. The vital technological resources that a help desk provides are often the only thing standing between a successful business and a failing business. This is why the businesses are so important, and why many get into the business. While it can be...

May 22, 2015

Help Desk Adds Revenue for Merchants

Customer service is not new, but the need for great customer service is. In the past years customer service reps have slacked on the job, and it can be the downfall for a business. Many successful businesses have customer service issues, and these issues can leave you with bad reviews and complaints. In today’s social media-driven world, one bad review,...

Apr 09, 2015

Did Visa Pad Their PCI Numbers?

Do merchant acquirers pad their Payment Card Industry (PCI) numbers? A new Merchant Acquirers’ Committee study shows that PCI compliance numbers by many of the largest merchants in the United States are far lower than numbers reported by Visa Inc. The PCI Security Standards Council provides a long list of data-protection rules that merchants who utilize general credit and debit...

Mar 18, 2015

The Best Software for your Help Desk Business

Help desk merchants are in high demand. Many are outsourcing their HR and customer service departments, and help desk merchants are where they look. While the business can be complicated, there is software available to help you keep everything under control. One of the top-rated by help desk agents is Mojo Helpdesk. Mojo Helpdesk helps centralize the workload, assigns and...

Feb 13, 2015

As a Merchant, Customer Success Should Rule Your Life

Customer success is something that every merchant hopes or, as the end result is usually a sale. However, many times a website can be hard to navigate, or at times glitch, and help desk attendants are useful. Without the addition of a help desk, the customer could easily give up and take his business to another website. Help desks are...

Jan 12, 2015

How Words Can Kill Profits

Help desk positions experience a high level of turnover. These valuable positions are the face of your organization for your customers. How they are treated by this first point of contact, often defines their perception of the company and if they will engage in more transactions in the future. Therefore, poor customer service at the help desk leads to a...

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Having a merchant account allows an account holder to take advantage of merchant cash advances. When a merchant is approved for an advance, the business agrees to receive a lump sum of cash in exchange for an agreed-upon percentage of future credit card sales.

Pricing varies depending on the merchant’s industry, past credit card processing history, the type of business seeking the account, average ticket sales, and average transaction volumes.

Yes, EMB works with merchants who are building their credit, as well as those who have poor credit. EMB also approves merchants that have no credit card processing history and businesses that have lost their merchant accounts due to high chargebacks.

Several factors influence a merchant’s risk level. Though only one factor likely will not get a merchant classified as high risk, a combination of these may: business size, location, and industry, credit score, credit card processing history, a industry’s reputation for excessive chargebacks, a prior history of high chargeback ratios, and whether a merchant exclusively sells online.

Virtual terminals are stationed on a merchant’s website, making it easy for customers to make a payment or purchase online. Merchants or a payment processor can easily set up virtual terminals, so online businesses can accept credit and debit card and e-check transactions.

A merchant account is a business account with an acquiring bank. Without this business account, which actually works more like a line of credit, a merchant cannot accept and process credit and debit card transactions. Businesses need a merchant account to accept major credit cards via a static point-of-sale terminal, mobile card reader, or through a virtual payment gateway.

After filling out EMB’s simple online application and submitting any necessary, requested documents, many merchants get approved within 24 and 48 hours.

EMB specializes in working with high-risk merchants. EMB works with many merchants, including but not limited to businesses in these industries: gambling and gaming, adult entertainment, nutraceuticals, vaping and e-cigarettes, electronics, tech support, travel, high-end furniture, weight loss programs, calling cards, e-books and software, and telecommunications.

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