Merchant accounts can be very tricky to find. However, it can feel nearly impossible if your business is considered high risk. There are many business types and industries that are considered to be high risk, including: airlines, credit repair, ebooks, electronics, telecommunications, travel, warranties, gaming, and many others. IT help desk support is among this list. Though one factor alone...
If you plan to start taking credit card payments in your help desk business, then your number one step should be to seek a help desk merchant account— which is not a regular low-risk account. It is sad that while IT help desk services are vital in making sure operations run as usual in most companies, traditional account providers like...
Help desk merchant are in high demand, and thankfully, most are listening to what the public want. Most new business owners are in the age range of 18-35, and while this range may seem wide, most of these new entrepreneurs want the same thing: Good tech support. In fact, 80% of new business owners in this age range prefer social...
Help desks are great resources for businesses and consumers, but it can be tough to operate one correctly. The vital technological resources that a help desk provides are often the only thing standing between a successful business and a failing business. This is why the businesses are so important, and why many get into the business. While it can be...
Customer service is not new, but the need for great customer service is. In the past years customer service reps have slacked on the job, and it can be the downfall for a business. Many successful businesses have customer service issues, and these issues can leave you with bad reviews and complaints. In today’s social media-driven world, one bad review,...
Do merchant acquirers pad their Payment Card Industry (PCI) numbers? A new Merchant Acquirers’ Committee study shows that PCI compliance numbers by many of the largest merchants in the United States are far lower than numbers reported by Visa Inc. The PCI Security Standards Council provides a long list of data-protection rules that merchants who utilize general credit and debit...
Help desk merchants are in high demand. Many are outsourcing their HR and customer service departments, and help desk merchants are where they look. While the business can be complicated, there is software available to help you keep everything under control. One of the top-rated by help desk agents is Mojo Helpdesk. Mojo Helpdesk helps centralize the workload, assigns and...
Customer success is something that every merchant hopes or, as the end result is usually a sale. However, many times a website can be hard to navigate, or at times glitch, and help desk attendants are useful. Without the addition of a help desk, the customer could easily give up and take his business to another website. Help desks are...
Help desk positions experience a high level of turnover. These valuable positions are the face of your organization for your customers. How they are treated by this first point of contact, often defines their perception of the company and if they will engage in more transactions in the future. Therefore, poor customer service at the help desk leads to a...
If you are looking for a business opportunity that is seeing increases in the business market, then you might want to consider the Help Desk industry as an opportunity that would be foolish to miss. The Help Desk business opportunity has potential to grow as any business that wants to succeed must have some online presence and that means computers,...
